Archive for the ‘website news’ Category

Santa Lost a Present

Tuesday, December 29th, 2009

GOGO Santa

Actually, as a result of our (GOGO Ads) shipping error, which led FEDEX to the wrong home, our new customer’s Christmas present to her mom was lost.  Our policy is simple, when we make a mistake we quickly own up to it and fix it as fast as we can. No long forms or inquires. No “I’ll get back to you..” Just good old fashioned customer service.

Our new customer will receive an expedited replacement plus a couple of goodies. She, by the way, was a good sport and very understanding. Some of her good nature was in part, a result of her experience with our Live Chat function on our site. Many times, our Live Chat is much faster than calling and waiting for a service rep. In her words, “Thank you guys soo much!! I just wanted to let you know how much I appreciate YOUR wonderful customer service, especially after spending most of Christmas on the phone with another company’s totally incompetent and quite rude business!!! Y’all’s personal and friendly service helped make Christmas a little nicer for me!!” Becky

Thanks again Becky for your business.

The GOGO Ads Support Team

GOGOads.com – new site, new design center!

Wednesday, June 10th, 2009

We’ve listened, learned, and acted on the feedback from our customers. Our new miniAds Design Center has been completely overhauled. Some noteworthy improvements:

  • Lots of new miniAd templates. Our designers have been busy creating a variety of new templates. Plus, now you can mix and match fronts and backs. Simply choose a front design, and then choose a back design from a drop down menu.
  • Addition of autofill function. We’ve added an autofill function to our Easy Form templates. Once you become a registered user, your information is stored for new templates. No need to type in your name, company name, address, phone…everytime you create a new miniAd. However, our new site requires all users to re-register…sorry for the inconvenience.
  • Addition of iDesign templates. Our new iDesign templates allow users the ability to totally design a miniAd of thier own. Users can now add new text and graphic frames, change fonts (color, size & leading). Now you have the freedom to design your miniAds just the way you want.
  • Addition of Personal Image Libraries. Now when you upload an image or logo, you can save it to your own online library. Every time you log in you can access all of your previously uploaded images. You can even categorize your images!
  • Improved proofing. Our new proofing panel enables you to view both the front and back of your miniAd design…no longer requiring a PDF download.
Announcing new miniAd Design Center

Click to visit the new miniAds Design Center

Please let us know if you find any bugs with the new site, and keep the suggestions coming. We will continue to update and improve the site based on customer feedback. Thanks.

Introducing YouTube miniAds.

Friday, June 5th, 2009

It's easy to customize and make your YouTube miniAds. Click to start.

Got a YouTube video you want to promote? GOGOads.com has announced a new miniAd template specifically designed to promote YouTube videos. Just upload your preview photo, and edit the title and url. Use the back of the card to provide a summary of the video and a pitch or call to action. Its a fun way to promote your videos and get people talking. And remember miniAds are high quality photo cards that fit in your pocket so you can take them everywhere. miniAds measure 3″ x 4.5″, diecut round corners  Go to YouTube miniAd Template.